Frequently Asked Questions

Shopping

How can I order printed fabric?
The most convenient way is to fill in the order form on the website and wait for us to contact you and clarify all the necessary details.
What are the order terms of execution?
As a rule, it takes from 2 to 7 working days, depending on the task and the volume.
Do you offer volume discounts?
We offer wholesale discounts for orders ranging from 11 meters. The bigger the order, the bigger discount you get.
What is the minimum order?
Minimum order is one linear meter of fabric.
Do you offer delivery?
Yes, we ship our products worldwide. For each order there is a number of delivery options available. Depending on the urgency and the cost of the service, our clients can always pick the most appropriate delivery method.
What payment methods do you accept?
Bank transfer in accordance with the issued Invoice.
What can I print on?
We print on natural and synthetic fabrics, which can be found in our catalog.
How can I contact MUZE?
You can write to us via contact form or call +371 28 363 162. We will be happy to help you with any questions.

Designing

What are the printed files requirements?
We work with most vector and raster file formats. Best of all is to use RGB TIFF with resolution at least 200 dpi and 1:1 size. Rapport - without edges.
What colour mode should I use?
For best results we strictly recommend to use RGB colour mode. Our printers print on fabric by mixing 8 colours, which allows to achieve much brighter tones than with traditional CMYK four-colour printing.
Can I print photos on fabric?
Yes, printing photos on the fabric is possible. Our latest generation printers allow to achieve print quality with very precise details.
Does my design remain private?
Of course! Any file you upload is used only to fulfill your order and is not accessible to third parties.

Production

Is your printing eco-friendly?
We try to do our best to minimize the amount of waste in our production processes.
Our printing processes involve minimum ink and fabric losses. We print only what has been ordered. Our printing technology does not require wet post-processing of the material and therefore we do not use water.
The ink used for printing is water-based, free from harmful chemicals and safe to be used in children wear production.
What is a linear meter?
The linear meter is used to measure things that come on a roll and have width. It is a meter in length with the width of the fabric roll. Each fabric has its own width, which is indicated in the description of the fabric in our catalog in the parameter Printing width.
What inks are you using for printing?
We use only original water-based inks (hypoallergenic without odor). Safety of inks complies with strict European requirements for environmental compatibility. Our fabrics can be used for children products manufacturing without age restriction.
Care instructions
Wash on a regular machine cycle at 30 °C.
Do not bleach.
Do not dryclean.
Tumble drying on a low heat.
Iron on reverse side at a lower heat setting not using steam.
+371 28 363 162
info@muze.lv
1/5 Pilsoņu str., Riga, Latvia